All our dreams can come true - if we have the courage to pursue them

Seasoned healthcare professional with 17 years of experience. 

• During my graduate courses I learned project management processes and within the next  year I plan on obtaining my Project Management Professional (PMP) certification and LEAN Six Sigma Green Belt certification. 
• In my current position I assisted in a project where we reviewed charges for Emergency Medicine and brought in an additional $5million in revenue for the company. I grew my knowledge of revenue cycle processes that allowed me to streamline my workflow to increase my resolution of pending items.
• Extensive knowledge of the Microsoft office suite of products and use Excel for cross spreadsheet integration of critical data and shared the strategic management plan with manager and director. 
• Increased my knowledge in researching and analyzing information and wrote 7 detailed white papers throughout my graduate courses.

PHYSICIAN SUPPORT SPECIALIST — Sound Physicians 

Tacoma, WA, January 2018 - Present

• Provide coding support for providers for our critical care and hospital medicine sections.
• Review coding for providers and give feedback for improvements and conduct concurrent and post coding reviews for providers to provide feedback for improvements.
• Review requests for medical records needed by payors to provide payment for services rendered.
• Resolve requests for medical necessity review by payors to ensure accuracy in coding.
• Communicate with providers via email and phone to answer questions and provide resolution to issues.

MEDICAL CODER — CIOX HEALTH 

Nashville, TN, June 2018 - August 2021

• Verified diagnosis and procedure codes for a variety of departments - ancillary, facility, and profee coding.
• Maintained a 95% or higher accuracy rating on audits.

CODING SPECIALIST — Vanderbilt Medical Group Pediatrics 

Nashville, TN, January 2016 - October 2017

• Coded Nicu and Newborn Nursery records and maintained 95% or higher accuracy rating.
• Learned General Pediatrics Inpatient, including several consulting services.
• Identified and accurately coded bedside procedures.

CODING SPECIALIST — Vanderbilt Medical 

Nashville, TN, November 2013 - February 2016

• Coded ED records with 95% or higher accuracy facility and profee coding
• Communicated with providers to ensure completion of documentation.
• Maintained quality and productivity standards.

REVENUE CYCLE REPRESENTATIVE — University of Iowa Hospitals and Clinics 

Iowa City, IA, September 2012 - June 2013

• Coded records received daily from Family Practice Physicians
• Maintained spreadsheets for audits on EM coding and facility coding.
• Maintained 48-hour turnaround on hold bills - denials and edits.

MASTER OF SCIENCE in HEALTH INFORMATICS 

— University of San Diego

San Diego, CA 

BACHELOR OF APPLIED SCIENCE in HEALTH INFORMATION MANAGEMENT AND INFORMATICS 

— The College of St. Scholastica

Genesis, Duluth, MN 

ASSOCIATES OF APPLIED SCIENCE in HEALTH INFORMATION TECHNOLOGY 

— Kirkwood Community College

Cedar Rapids, IA 

 · Cerner                     

· Leadership

· Strategic Planning

· Communication

· Change Management

· Clinical Information Systems

· Data Integrity

· Cross Functional Teams Collaboration

· Electronic Medical Records (EMR)

· Educational Development

· Epic

· Workflow Analysis & process documentation

· Healthcare Regulations

· Process Improvement

· Provider Relations

· Healthcare Software Applications

· Revenue Cycle

· Critical-Thinking Abilities.

· End User Support

· EMR Implementation

· Project Management

 Registered Health Information Technologist (RHIT) 

Venture Captain — Paizo Publishing 

Nashville, TN, December 2015 - January 2018

• I organize and manage monthly gamedays to promote Pathfinder society. I help to organize gamemasters and coordinate with game stores to create, maintain and expand the Pathfinder Society presence in their stores
• I served as a point of contact for venture officers in Chattanooga, Knoxville and Murfreesboro.
• Coordinated a yearly convention

Venture Lieutenant — Paizo Publishing 

Nashville, TN, September 2014 - December 2015

• Organized gamedays, organized players and game masters, opened relationships with new venues to host gamedays.
• Leader who brought a diverse group of people together for one common interest, and managed different personality types